Frequently Asked Questions
Everything you need to know about shopping at DSG PROSHOP
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
DSG PROSHOP accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products covered by a warranty?
Yes, most of our professional-grade products come with a standard 12-month manufacturer warranty against defects in materials or workmanship.
Do you offer bulk or professional discounts?
We do offer volume discounts for large orders and professional accounts. Please reach out to our sales team via the contact form for a custom quote.